HH Agency Recognized as HHCAHPS Honors™ Recipient

Clark Fork Valley Hospital (CFVH) has been named a 2012 HHCAHPS Honors recipient, a prestigious award recognizing home health agencies that provide the best patient experience.

Established by Deyta, this annual honor acknowledges the top 20 percent of agencies that continuously provide the highest level of satisfaction through their care as measured from the patient’s point of view. The HHCAHPS Honors identifies the highest performing agencies ranked by analyzing satisfaction measures covering both performance and improvement of care over a twelve-month period.

The HHCAHPS Honors defines a new standard of excellence in the patient experience for home health agencies,” said Bill Bassett, Deyta’s Vice President of Home Health. “Identifying the top-performers in the home health industry is our way of recognizing HHAs that are dedicated to providing high quality of care in a patient-centric approach. The resulting patient experience is a key driver of ongoing patient and agency success.”

The HHCAHPS Honors rankings were compiled from the HHCAHPS survey results of over 1,800 home health agencies from April 2011 to March 2012. Two domains of performance were used in the calculations covering the nineteen questions that comprise the five publicly reported measures on Home Health Compare.

Janice Barber, CFVH Home Health Agency Manager, credits the hard work and dedication of Home Health staff and providers. “This is a huge honor to be recognized by our patients. I know what an amazing team we have but to be recognized by the ones we care for really brings it home. We are lucky to have such an exceptional care team so close to home for our patients in Sanders County,” she said.

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